Refund Policy

All sales are final. We do not accept returns or issue refunds if you change your mind or place an order by mistake.

Please inspect your order when it arrives. If the magazine is damaged, has a manufacturing defect, or you receive an incorrect item, contact us at hello@ptichka.world within 7 calendar days of delivery.

Please include your order number and photographs of the item and its packaging.

After reviewing your request, we will send a replacement at no additional cost. If a replacement is unavailable, we will refund the price of the item and the standard shipping charge to your original payment method.

Approved refunds are processed within 5 business days. The time required for the refund to appear in your account depends on your bank or payment provider.

This policy does not limit any rights available to you under applicable law.