Terms of service

Terms of Service

These terms govern your use of the Ptichka website and purchases made through our online store.

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.

All prices, taxes, and shipping charges are displayed before you complete your order. We reserve the right to correct obvious errors in product prices or descriptions.

An order is accepted when you receive an email confirmation. We may cancel an order and refund your payment if an item is unavailable, a technical error has occurred, or we are unable to fulfil the order.

Delivery times are estimates and may vary depending on the destination country, postal service, and customs processing. Customers are responsible for providing an accurate delivery address.

Returns, replacements, and refunds are governed by our Refund Policy.

All text, illustrations, photographs, characters, logos, and other content on the website and in the magazine belong to Ptichka or are used with permission. They may not be copied, published, sold, or used commercially without our written permission.

We are not responsible for delays or failure to fulfil an order caused by circumstances reasonably outside our control.

These terms do not limit any consumer rights available under applicable law.

We may update these terms from time to time. Any revised version takes effect when it is published on the website.

For questions, contact us at hello@ptichka.world.